Moving Day

Julie and her team were recommended by friends of ours who had previously used their services. They couldn't speak highly enough about them, and now we can see why. Julie was very helpful, professional and efficient throughout the whole process. Nothing was ever an issue, everything was so easy and went so smoothly. They went above and beyond, taking the stress out of the whole process of remortgaging, from finding us the best deal on the market right through to dealing with all the relevant paperwork. We cannot recommend this company enough extremely helpful and personal.

We've consistently received excellent service from 1st Mortgage Services over the years. Lindsay has been our go-to person for two house purchases and several mortgage renewals, and she's always friendly, approachable, and genuinely helpful. She's incredibly knowledgeable and takes the time to understand our specific needs, making sure we get mortgage products and financial services that truly work for us. What really sets them apart is the ongoing support—with regular checks in and helpful reminders so nothing falls through the cracks. We trust Lindsay (of 1st Mortgage Services) completely with our financial decisions, and it's reassuring to know we can reach out whenever we have questions or need assistance.

Will and the team at 1st Mortgage Services are a dream to deal with. Selling our homes and moving in together was a huge drawn out process over 18 months and it involved buyers dropping out and being gazumped. Will was immedatly available to help at every step of the way, offering clear advise and he's a pleasure to communicate with. When we finally found our home, the back office team kept us updated with the lender and communicated through to completion. Don't bother going elsewhere.

I highly recommend Julie and the team at 1st Mortgage Services - they are superb. Julie was able to secure us a great mortgage deal at a time where it seemed like it would be impossible to get one. She made the whole thing seem so easy and is just an all round lovely, friendly and helpful person. We’ve just come around to remortgaging and it’s been a very stress-free and easy experience too and so much easier than I expected. I cannot recommend them highly enough.

Outstanding Service Every Time – Highly Recommend Will Shackleton at 1st Mortgage Services I've worked with Will at 1st Mortgage Services multiple times now, and I can confidently say he is the best mortgage broker I've ever dealt with. His professionalism, clarity, and responsiveness are second to none. Will is always available when I need him, quick to respond to any questions, and consistently provides clear, helpful explanations that make the entire process smooth and stress-free.

I’ve been using 1st Mortgage Services for over six years, and each experience has been nothing short of fantastic. Julie and Kim are incredible—they are always on hand to help and provide regular updates throughout the process. Their communication is prompt, and they consistently respond quickly to any queries. One of the best aspects of working with 1st Mortgage Services is how much stress they take out of the process. They actively follow up with solicitors and ensure everything stays on track. I highly recommend 1st Mortgage Services to anyone looking for reliable, efficient, and friendly service. Julie, Kim and the rest of the team truly go above and beyond!

Lindsay and Karen were amazing and made the process feel less stressful. They were also super easy to get hold of and kept us updated throughout. Would highly recommend!

From start to finish in our mortgage search Jen was extremely helpful, explained everything in language we could understand, and made us feel very comfortable and at ease with the process. Thanks for all your help Jen. We can highly recommend you for the work you have done on our behalf.

Thank you so much Julie for a truly exceptional service securing the rates for me in these trying times excellent service keeping me informed throughout making the process stress free

This is the second property I have bought with the support from Jen, she is fantastic at her job and I couldn’t recommend her any higher. Jen and everyone at 1st mortgage services was supportive, knowledgeable and have clear passion for what they do. Thank you again Jen!

From start to finish in our mortgage search Jen was extremely helpful, explained everything in language we could understand, and made us feel very comfortable and at ease with the process. Thanks for all your help Jen. We can highly recommend you for the work you have done on our behalf.

I have been an IFA for 31 years and I always did a business mix of both mortgages and wealth management , however having to re-assess my business in the Summer of 2022 and with our Mortgage adviser leaving the industry at the same time, I decided to look at a mortgage exit strategy , as I decided to scale back the business, and refer mortgages to a third party. I contacted several mortgage brokers and by far the best proposition was Julie and 1st Mortgage Services in Thirsk. Having worked with Julie for several years I knew she was incredibly professional and would be a natural choice for me to refer to my mortgage clients. Fast forward 8 months and I can not fault the service received by myself and my Clients have received. Contact is made with Clients within 24 hours maximum and I receive regular feedback regarding all referrals. I have been so pleased with the service from 1st Mortgage Services I have no intention of reverting back to offering mortgage advice either now or in the future.

I can’t recommend 1st Mortgage Services highly enough. When renewing my mortgage, they were incredibly helpful from start to finish. Communication was excellent throughout the entire process, and the advice I received was clear, honest, and genuinely brilliant. A special thank you to Will, Karen, and Lisa, who all went above and beyond to make everything straightforward and stress-free. Their professionalism, responsiveness, and willingness to help really stood out. It made what could have been a daunting process feel easy and reassuring. I wouldn’t hesitate to use 1st Mortgage Services again and would strongly recommend them to anyone looking for expert mortgage advice and outstanding customer service.